How it works

How It Works

Are you an Association:

  • With members who run their own SME businesses, and
  • With no current in-house workplace relations function, and
  • Looking for a member service that will truly hit the mark and deliver what it promises?

Then, the HR Help Desk for Associations is what you have been looking for. This proven service model will:

  • improve your member services
  • increase membership
  • improve member retention, and
  • consistently be rated as one of the top 3 services provided to your members

Designed for associations and their members, our HR Help Desk is tailored for fast, expert support, helping your Members with their staffing needs and ensuring compliance with all their HR, employment, legal & WHS requirements.

Don’t settle for second best.
Contact Wentworth Advantage: HR You Can Connect With

How We Protect You and Your Members


Your members call the HR Help Desk and speak with one of our degree qualified HR specialists whenever they have an HR or WHS issue. Answered in your association name, they will receive sensible, no-nonsense advice & support. From the most basic question around employee leave to the most complex termination issue, your members are fully covered.

Click here for a list of the sort of questions typically answered by the HR Help Desk


Your members access the largest, most comprehensive database of HR & WHS resources available in Australia today. Tailored to your indrustry or profession, and branded with your association logo and colours, give your members access to award guides, policies, procedures, contracts and forms. They can make whatever changes they want and, if they have any questions, just call the HR Help Desk.

Click here for a list of examples of resources in the HR Technical Resources Database.


We keep your members up-to-date by presenting a series of contemporary HR presentations, seminars & webinars. In addition, we write articles for your newsletters on a broad range of HR and employment related topics. Your members will also receive the latest employment legislation & awards updates.


Although we run the service, your members hear your association name when calling; see your logo & branding on the resources. It's your service.
Secondly, we have sophisticated help desk reporting software that allows us to feedback your utilisation levels and a broad array of other relevant and important data.

The Benefits

Fully branded service with no capital investment & low risk profile

Secure the benefits of a new, fully branded membership service without the need for any capital investment or risk.

Proven service delivery

The Wentworth Advantage HR Help Desk is consistently voted by members in the top 3 of all services provided by the association.

Full employment protection

Achieve peace of mind and significantly reduce your members' exposure to a Fair Work Ombudsman payroll audit or a WHS audit from your state/territory statutory authority. Avoid heavy penalties, fines, injunctions & criminal and civil court proceedings for non-compliance.

Fixed monthly fees

Better for your cash flow. Know exactly what you are paying with no hidden fees.

Integrated, seamless employment law support

Rest easy knowing that our service is seamlessly aligned to one of Australia's largest law firms - Dentons.

Proven service record

Wentworth Advantage is the longest established HR Help Desk in Australia with over 100,000 organisations & active users of the service today.

Most extensive HR Help Desk service model in Australia

Don't settle for second best. No other HR service provider can match the range of HR services that are included and integrated into our 5-element HR Help Desk service model. See 'Our Services'

Richest & most comprehensive database of HR and workplace information resources in Australia

Don’t settle for second best. With over 600 online HR & WHS resources for your members to easily access, tailor, brand and implement – it will become an invaluable 24/7 resource for all your members' HR & WHS systems needs.

If you want to make sure your business is protected contact us for a quote. 

Contact us and help make sure your business is protected.

Success Stories

Chiropractors' Association
With Members who have staff

Listen to Dr Matthew Fisher, CEO of the Chiropractors' Association of Australia, speak of the benefits of subscribing to our HR Help Desk service.

Watch video

HR Audit & Risk Assessment

HR Audit & Risk Assessment

Quantify your employment legal exposure & protect your business by completing this HR Audit & Risk Assessment. Download our free HR Assessment today!

Download now
Download now

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